Provides
the best long distance international calls savings from any country in the
world !
CallBack
Questions and Answers
Q.
How long
does it take to get on the system once I sign up?
A.
24 hours
maximum, unless the application for service is incomplete.
Q.
How do I get billed?
A.
Your credit card is charged every two weeks according to your usage
.
Q.
What billing increments are used for CallBack?
A.
You are billed for the first 30 seconds increments and then each
6 seconds.
Q.
Am I charged for incomplete calls or busy signals?
A.
No.
Q.
Can CallBack be used for faxing?
A.
Yes, set up
your fax on manual reception and dial with the handset.
Q.Can
Callback be used with an extension ?
Yes.You just have to
provide us with the extension number.A voice prompt will be displayed
to the switchboard attendant who will transfer the callback.
Q.
Can I use my CallBack with a "pulse or rotary" phone?
A.
In order
to use CallBack, a user must have their phone on "tone," as opposed
to "pulse." When in countries which are still on "pulse systems"
rather than "tone systems, you need to purchase a "tone generator"
(available at most electronics stores). This generates tones, which
allow the CallBack switch to operate.
Q.
Can a customer using CallBack, make more than one telephone call during
a CallBack session without hanging up?
A.
. Press
the star key(*) twice when disconnecting a call. If you are making
consecutive calls press the pound/sharp key twice (#) to receive
new dial tone.
Q.
How long are the CallBack rates applicable?
A.
Our CallBack
rates are subject to change every few months. We have a mission
to constantly lower their rates and maintain their lead as the lowest
cost international call provider. In 5 years we have never raised
our rates and we have lowered them hundreds of times.
Q.
If I sign up for CallBack, must I eliminate my regular telephone service
on that line?
A.
Not at all.
We have structured our service as an add-on service. This lets you
choose when to use our callback service and when to use your local
phone company.
Q.
What is the minimum monthly billing charge ?
A.
Our service
has no minimum monthly charge.
Q.
What is the "start-up" cost for a CallBack account?
A.
There are no fees .Start up cost is zero.
Q.
How do I sign-up?
A.
Fill out the CallBack Credit Card Application form and email it to
our customer service.
